TERMS AND CONDITIONS

These Terms and Conditions (the 'Terms of Use' or 'Terms') constitute a legally binding agreement between you ('Customer' or 'you') and UNITLX Information Technology LLC (the ‘Provider’, or ‘we’), and govern your use of our products, services, and Website. By creating an account on our Website, you agree to these Terms, including all Annexes hereto, and Privacy Policy.

Customer acknowledges and agrees that by registering an account or accessing the Services, they have read, understood, and agree to be bound by these Terms, declare and guarantee that they are a capable natural person over the age of 18. If a Customer does not agree to these terms, they are not authorized to access or use the Services. These Terms become effective on the date the Customer first registers their account on the Website.

DEFINITIONS
1. Brand – any third-party website, application, software product, online platform, digital service, or business that uses phone numbers, one-time passcodes (OTP), or verification messages as part of its user authentication, registration, or account access processes.
2. Contact Email (contact details) – a set of symbols identifying the Customer and serving to receive and send emails.
3. Electronic virtual balance – the balance on the Customer's Personal Account, allowing tracking of the amount of funds transferred to the Customer’s balance for the Services.
4. Fees – the charges payable by the Customer for access to and use of the Services, as published on the Website or displayed in the Personal Account at the time of placing an Order, including any applicable service charges, usage-based charges, or other amounts debited from the Customer’s Electronic virtual balance in accordance with these Terms
5. Metadata – non-content logs such as timestamps, routing/attempt status, number assignment records, IP addresses, and technical headers.
6. Order – a separate application on the provision of the Services under these Terms, placed by the Customer by performing certain actions on the Website.
7. Order Submission – debiting from the Electronic virtual balance on the Customer’s Personal Account the cost of the Services for a particular Order of the Customer.
8. Permitted Brand – third-party website, application, platform, or online service for which the Customer is allowed to use the Services, as explicitly listed or made available on the Website or in the Personal Account from time to time.
9. Personal Account – a personalised workspace of the Customer on the Website.
10. Services – the technical possibility to familiarise with SMS received at the Used Number, which is provided by the Provider under these Terms.
11. Supplier – a vetted party who contributes capacity (e.g., numbers or SIM endpoints).
12. Used Number – a telephone number that is capable of receiving one-time passcodes or verification messages and is made available to Customer through the Services.
13. Website – the website on the Internet located at the domain name https://number.lease that provides the technical capability to deliver the Services to the Customer.

NATURE AND SCOPE OF THE SERVICES
1. What we provide. We provide the Customer with the technical opportunity to familiarise themselves with SMS received at the Used Number through the functionality of the Personal Account and Website.
2. What we do not provide. We do not carry, transmit, switch, terminate, or store SMS content. We are not a public emergency service. We may rely on licensed communications providers, carriers, aggregators, or Suppliers for network-level capabilities. The Customer understands that, under these Terms, the Provider acts as an intermediary between the Customer and the mobile operator/telecom provider.
3. No guarantee of third-party acceptance. Third-party brands, international carriers and services decide whether to accept a given number or route. We do not warrant acceptance or deliverability, and acceptance policies may change without notice. Therefore, the Provider does not guarantee SMS delivery, control its content, timeliness, or availability of the Used Number, as these factors depend on the mobile operator and third-party services.
4. Geography & regulatory carve-outs. The Services may be unavailable or restricted in certain jurisdictions (see Annex 1). The Customer is responsible for complying with applicable telecom, sanctions/export control, and data protection laws in each country of use. The Customer has the right to use our Services provided that this does not conflict with the legislation of their country. If the Customer plans to use the Services in a territory where their use is not permitted by law or prohibited, they have no right to use the Services.
5. The Provider provides the Services upon the possibility to offer them, which is determined, inter alia, by the Customer's compliance with these Terms and Annexes hereto. Non-compliance with these Terms may result in the Provider's inability to fulfil its obligations to provide the relevant Services.
6. Due to the nature of the Services offered by the Provider to meet the individual needs of the Customer and other proposals under these Terms, the Provider does not assume the obligation to provide the Services to each person who applies to them and may refuse to provide the Services to the Customer.
7. The Services provided on the Website may be changed, complemented by, or updated, in connection with which their use is proposed in the "as is" mode, that is, in the form and scope in which the Provider provides them at the moment the Customer applies for the Services on the Website.
8. The Provider shall have the right to unilaterally amend the Fees paid for the Services and these Terms without personally notifying the Customer, by posting information about the changes on the Website. If the Customer continues to use the Services, this will be deemed their consent to the updated Terms and Fees. If the Customer disagrees with the Terms and/or Fees, they shall stop using the Services and, optionally, notify the Provider via the contact e-mail address specified on the Website within 5 (five) business days of the Provider's publication of a notice. In this case, the Provider blocks the Customer’s Personal Account.
9. The Customer is obliged to comply with the requirements of the applicable legislation, the provisions of these Terms and Annexes hereto upon using the Services.
10. The Provider has the right to refuse to register the Customer on the Website without explanation.

CUSTOMER RESPONSIBILITIES
1. Lawful use. The Customer must comply with the Acceptable Use Policy (Annex 1), all laws, and the terms of any third-party services targeted by verification flows. Prohibited uses include (as specified in more detail in clause 7.1. hereof): illegal activities; identity theft; fraud; evading platform bans; spam; harassment; and use with any Brand on the Prohibited Senders List (Annex 1), which we may update at any time.
2. Accounts & security. Maintain accurate information in the Personal Account; secure passwords and credentials; promptly notify us of suspected compromise.
3. KYC & verification. We may require KYC (e.g., first name, verified email, verified non-VoIP phone, billing country, successful payment verification). We may request step-up verification (e.g., proof of address or ID via a trusted vendor) if risk indicators or spend thresholds trigger review. In order to prevent fraudulent activities within the Services, complete User identification may be required.
4. Rate limits & fair use. You must comply with system-enforced rate limits, concurrency caps, and per-Brand/per-geo limits. We may adjust limits to protect network integrity.
5. Supplier interactions. You may not directly engage or solicit Suppliers onboarded to our platform except via the Provider’s permission.

SOURCING OF NUMBERS
1. Sources. Used Numbers may come from:
2. Supplier warranties. Each Supplier shall have lawful authority to make numbers available for use in the Services, that numbers are not assigned to uninformed natural persons, and that using them as described will not violate law or third-party rights.
3. Health & rotation. We may rotate, reclaim, or swap Used Numbers to maintain deliverability, comply with partner requests, or mitigate abuse.

FEES AND PAYMENTS
1. Pricing & fees. The Fees for the Services are displayed in your Order and/or on the Website interface. Fees may include per-allocation fees, per-attempt fees, overage, or monthly commitments. We may update Fees as specified in clause 2.8. hereof. Continued use of the Services after the effective date constitutes acceptance.
2. Billing models: advance payment. Payment for the Services is carried out by replenishing the Electronic virtual balance in the Customer's Personal Account. At the moment of replenishment of the Electronic virtual balance, the Services are considered paid for the amount of the replenishment (advance payment). The Customer uses the Services as the balance amount is consumed on the Electronic virtual balance in the Customer's Personal Account. The balance consumption occurs by Orders Submission on the Website at the Fees valid at the moment of the Order Submission.
3. All prices and Fees shown within the Services are exclusive of applicable federal, provincial, state, local, or other governmental sales, goods and services, or other taxes, fees, or charges currently in effect or enacted in the future, unless explicitly stated otherwise. The Customer is obliged to inform the Provider in writing whether there are any obligations imposed on the Provider in the Customer’s residence country in connection with the Services and whether it is necessary to withhold, transfer or otherwise pay any taxes, fees and other similar payments in the Customer's residence country from the amounts payable to the Provider.
4. Unless required by law or outlined in Annex 2, all Fees are non-refundable, including for Brand refusal, blocked senders, or rate-limit hits. We may, at our discretion, issue service credits.
5. Each of the Parties, on its own, pays bank fees and other expenses in connection with the transfer/receipt of the payments charged by the bank servicing it. The expenses incurred by third parties for the bank's interbank fund transfer are assigned to the Customer.
6. Filing unwarranted chargebacks is a material breach. We may suspend the Personal Account, recover costs, and share fraud signals with processors.
7. Crypto acceptance (optional). If enabled:
  
  (a) We may process payments through a regulated cryptocurrency payment processor and/or credit the corresponding value to the Customer’s Electronic virtual balance;
  
  (b) You are responsible for network fees and confirmations;
  
  (c) Refunds, if any, are in the same asset and amount net of Fees;
  
  (d) We perform sanctions/wallet-risk screening and may refuse high-risk funds;
  
  (e) Exchange-rate volatility risk sits with the payer unless an explicit rate-lock is stated.

DATA PRIVACY AND SECURITY
1. We do not process or store message bodies/content. We process Metadata to provide the Services: allocation records, attempt status codes, timestamps, IPs, audit and billing logs.
2. Our Privacy Policy describes purposes, lawful bases, data disclosures, retention, international transfers, and data-subject rights.
3. We implement reasonable technical and organizational measures to comply with applicable data protection laws. You must protect your own data (credentials, login, passwords, API, keys, etc.).

ACCEPTABLE USE
1. You must not use the Services for: illegal activities; drug trafficking; child sexual abuse material; threats or harassment; fraud or payment crimes; evasion of platform bans or KYC; mass-account farming; spam; unauthorized access; infringement; privacy violations; or in violation of sanctions/export laws.
2. These examples are illustrative and not exhaustive. The Provider reserves the right, at its reasonable discretion, to determine whether any conduct or use of the Services is abusive, unethical, or otherwise inconsistent with the Website's intended purpose, and to take appropriate enforcement action, including immediate suspension or termination of access.
3. Prohibited Senders List (Annex 1). We block or forbid specific Brands/sectors (e.g., banks, government IDs, high-risk wallets) or geographies. We may update this list at any time; your continued use is acceptance. Attempts to bypass blocks are a material breach.
4. Rate-limit & anomaly enforcement. We may throttle, block, or suspend activities that threaten network integrity or breach the Acceptable Use Policy (Annex 1).

SUSPENSION AND TERMINATION
1. Unless otherwise agreed to in writing between the Customer and the Provider, either Party may terminate these Terms for any or no cause, at any time. The Customer may cancel and delete their Personal Account at any time by either using the features on the Services to do so (if applicable and available) or by written notice to our support. After cancellation, the Customer will no longer have access to their Personal Account, profile or any other information through the Services. The provisions of these Terms that are intended to survive termination, including, but not limited to, those concerning disclaimers of warranties, limitations of liability, and indemnification, shall remain in effect indefinitely after any termination of these Terms or the Customer’s use of or subscription to the Services.
2. We reserve the right to refuse the Services to anyone for any reason at any time. We may terminate or limit the Customer’s right to use the Services if we are investigating or believe the Customer has breached any provision of these Terms, by providing the Customer with written or email notice. Such termination or limitation will be effective immediately upon delivery of such notice. If the Provider terminates or limits the Customer’s right to use the Services pursuant to this section, the Customer is prohibited from registering and creating a new Personal Account under their name, a fake or borrowed name, or the name of any third party, even if the Customer may be acting on behalf of the third party.
3. Even after the Customer’s right to use the Services is terminated or limited, these Terms will remain enforceable against the Customer. The Provider reserves the right to take appropriate legal action, including, but not limited to, pursuing arbitration in accordance with the provisions of these Terms. The Provider reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Services at its sole discretion.
4. The Provider is not liable to Customer for any modification or discontinuance of all or any portion of the Services. The Provider has the right to restrict anyone from registering as a user or creating a Personal Account if the Provider believes they may threaten the safety and integrity of the Services, or if, in the Provider's discretion, such restriction is necessary to address any other reasonable business concern.
5. Following the termination or cancellation of the Customer's Personal Account, we reserve the right to delete all the Customer data in the normal course of operation. The Customer data cannot be recovered once the Customer’s Personal Account is terminated or cancelled.

WARRANTIES
1. The Services are provided on an 'as is' basis without warranties or conditions of any kind, either express or implied, including, but not limited to, warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement. The Provider makes no warranties or representations about the accuracy or completeness of the content provided through the Services or the content of any sites linked to the Services and assumes no liability or responsibility in contract, warranty or in tort for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from the Customer’s access to and use of the Services, (iii) any access to or use of the Provider’s secure servers and/or any and all personal information and/or financial information stored therein; and (iv) events beyond the Provider’s reasonable control.
2. Under no circumstances will the Provider and affiliates or their corporate partners be liable for any direct, indirect, incidental, actual, consequential, economic, special or exemplary damages (including but not limited to lost profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, failure to store any information or other content maintained or transmitted by the Provider, or the cost of substitute products or services) arising in connection with the Customer’s use of or inability to use the Services, even if advised of the possibility of the same.

INDEMNIFICATION
1. The Customer hereby agrees to indemnify, defend, and hold harmless the Provider and its officers, directors, employees, agents, attorneys, insurers, successors and assigns (the 'Indemnified Parties') from and against any and all liabilities incurred in connection with (i) the Customer’s use or inability to use the Services, or (ii) the Customer’s breach or violation of these Terms; (iii) the Customer’s violation of any law, or the rights of any user or third party and (iv) any content submitted by the Customer or using the Customer’s account to the Services, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful. The Customer also agrees to indemnify the Indemnified Parties for any liabilities resulting from the Customer’s use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action the Customer takes that imposes an unreasonable burden or load on the Provider’s infrastructure. The Provider reserves the right, in its own sole discretion, to assume the exclusive defence and control at its own expense of any matter otherwise subject to the Customer’s indemnification. The Customer will not, in any event, settle any claim or matter without the prior written consent of the Provider.

LIABILITY CAP
1. If it is determined that the Provider and affiliates or their corporate partners are liable for damages, in no event will the aggregate liability, whether arising in contract, tort, strict liability or otherwise, exceed the lower of (i) the total fees paid by the Customer to the Provider during the six months prior to the time such claim arose or (ii) one hundred U.S. dollars ($100), to the extent permitted by applicable law.

DISPUTE RESOLUTION AND GOVERNING LAW
1. The Customer agrees that, in the event any dispute or claim arises out of or relating to the Customer’s use of the Services, the Customer will contact the Provider and attempt in good faith to negotiate a written resolution of the matter directly. The Customer agrees that if the matter remains unresolved for 30 days after notification (via certified mail or personal delivery), such matter will be deemed a 'Dispute' as defined below. Should the Customer file any arbitration claims, or any administrative or legal actions, except seeking an injunctive order or other equitable relief, without first having attempted to resolve the matter by mediation, then the Customer agrees that they will not be entitled to recover attorneys' fees, even if the Customer may have been entitled to them otherwise.
2. The Customer and the Provider agree that any dispute, claim or controversy arising out of or relating to this Agreement or to the Customer’s use of the Services ('Dispute') will be settled by binding arbitration under the laws of the UAE. The parties waive the right to participate in class or representative actions.
3. These Terms shall be governed by and construed in accordance with the laws of the UAE.
OTHER TERMS
1. The original English version of these Terms may have been translated into other languages. The translated version of these Terms is a courtesy and office translation only, and the Parties cannot derive any rights from it. In the event of a dispute about the contents or interpretation of these terms and conditions of these Terms or in the event of a conflict, ambiguity, inconsistency or discrepancy between the English version and any other language versions of these Terms, the English language version shall apply and prevail and be conclusive and binding.
2. If any provision of these Terms is or becomes invalid, unenforceable or non-binding, the Customer shall remain bound by all other provisions hereof. In such an event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and each participant will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these Terms.
3. The rights and obligations of the Customer under these Terms may not be assigned or transferred by the Customer without the Provider’s prior written approval. The Provider may assign or transfer its rights and obligations under these Terms without the Customer’s consent, including but not limited to assignments: (1) to a parent or subsidiary, (2) to an acquirer of assets, or (3) to any other successor or acquirer. Any assignment in violation of this section shall be null and void.
4. The Provider reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement, suspend, discontinue, or delete any of the provisions and conditions of these Terms (including any or all Annexes hereto) and/or Privacy Policy and review, improve, modify or discontinue, temporarily or permanently, the Services or any content or information through the Services at any time, effective with or without prior notice and without any liability to Customer. The Provider will endeavour to notify Customer of material changes by email, but will not be liable for any failure to do so. If any future changes to these Terms are unacceptable to the Customer or cause the Customer to cease complying with these Terms, the Customer must terminate and immediately stop using the Services. The Customer’s continued use of the Services following any revision to these Terms constitutes the Customer’s complete and irrevocable acceptance of any and all such changes. The Provider may also impose limits on certain features or restrict the Customer’s access to part or all of the Services without notice or liability.

Annex 1. Acceptable Use Policy (AUP)

The following rules describe permitted and prohibited uses of the Services. They are drafted to protect Customers, Suppliers, upstream carriers, payment partners, and the Provider from illegal or abusive use, and to reduce the risk of being complicit in or facilitating wrongdoing
Customers are allowed to use the allocated phone numbers (Used numbers) only to familiarise themselves with the SMS from the selected Brand/service using the Website.
You may use the Services to test, QA, and validate verification for Permitted Brands (within allowed geographies and locations), for your own legitimate accounts, or for authorised use of Permitted Brands.
You must not use the Services to create, register, verify, or operate accounts (or if the Services facilitate using Brands without creating accounts) that you know, reasonably suspect, or intend to use for illegal activity (non-exhaustive list is in clause 5 of AUP), or to obscure the identity of users who will commit wrongdoing. Creating accounts for third parties or providing verification services to allow another person or organisation to conceal identity or engage in prohibited activity is disallowed.
Absolutely prohibited activities. You must not use the Services, directly or indirectly, to perform, enable or facilitate any of the following: crimes; illegal markets; drugs; Child Sexual Abuse Material (CSAM); terrorism / extremist activity; threats; harassment; fraud and financial crimes; payment crimes; deep-fake/identity theft; evading platform bans or KYC; spam; bulk account farming; scraping or brute forcing; Intellectual property infringement; privacy violations; attempts to bypass rate limits or sender blocks; safety/health critical systems; reverse engineering, security testing without written permission; any conduct that reasonably appears to enable or facilitate the above.
These examples are illustrative and not exhaustive. The Provider reserves the right, at its reasonable discretion, to determine whether any conduct or use of the Services is abusive, unethical, or otherwise inconsistent with the intended purpose of the Website, and to take appropriate enforcement action, including immediate suspension or termination of access.
Creating an account that is later used illegally: If the Customer had no reasonable way to foresee misuse and they cooperate with the law enforcement authorities, that may be treated differently than if the Customer knew or ignored red flags.
Reselling verification as a service to third parties is prohibited.
It is prohibited to use the Services for the implementation of paid subscriptions.
Security. No credential sharing beyond your authorised users; secure API keys and rotate regularly; notify us of vulnerabilities.
Fair Use. Comply with rate limits/concurrency caps; do not overwhelm routes; respect geo/service allow-lists.
Consequences. Violations may result in throttling, blocking, suspension, or termination; we may report illegal activity to authorities.
Cooperation with Law enforcement authorities. We will cooperate with lawful requests from competent authorities. We maintain a LEA mailbox ___@___. If we receive a lawful request, we will take immediate steps to preserve and disclose consistent with applicable law. Scope of data we hold: identity data (name, email); assignment records; security/authentication logs (IP, user agent, timestamps); billing records (transaction IDs, card brand, etc.).
Prohibited Senders List. We block or forbid specific Brands/sectors(we may update this without notice):

(a) Financial institutions and payment services;

(b) Government identity and citizen services;

(c) crypto exchanges/wallets;

(d) Any sender explicitly disallowed on the Website, by your Order or by upstream partners.
The Services are not offered in or into the UAE; Provider does not assign UAE numbers.

Annex 2. Refund Policy

We do not issue refunds for Used Numbers once the SMS is received and it has been disclosed to the Customer.
We reserve the right to determine eligibility for a refund, depending on the specific circumstances involved.
All refunds are normally issued in the form of credits to the Customer’s Electronic virtual balance in the Personal Account. Virtual balance credits can be used for future Orders or allocations and are applied automatically once the refund is approved.
Refunds are provided only in clear cases of the Provider error, such as technical failures directly attributable to the Provider that materially prevented use of the purchased Service. Refunds are not granted for the Customer’s mistakes, misunderstanding of functionality, service unavailability caused by third-party networks, or violations of the Terms.
Refunds to the Customer are done in the following way:
1. The Customer submits a request for a refund to the Provider using the support email ___@___ within five (5) calendar days of the transaction date. Submissions must include Order details, payment proof, and a description of the issue. Late or incomplete requests will be declined.
2. The Provider reviews the request within five (5) business days;
3. If the Customer is eligible for the refund, the Provider determines the amount of a refund (full/partial/prorated) to be returned to the Customer's Electronic virtual balance;
4. If the Customer is not eligible for the refund, the Provider sends a respective notification to the Customer.
The Provider does not perform real monetary (bank or card) refunds by default. Real-money refunds may be considered only in exceptional circumstances, at the Provider’s sole discretion, and only upon written request by email to _____@_____. Each such case will be reviewed individually, and if approved, processed through the same payment method originally used, subject to gateway or banking limitations.
Once an Electronic virtual balance refund is applied, the transaction is considered fully settled. The Customer waives any further monetary claims arising from that Order.

Annex 3. Crowdsourced Supplier Program

This Annex explains how individuals and organisations (‘Suppliers’) can contribute their legally-obtained numbers/SIM capacity to the Provider and earn revenue when Customers use their resources on the Website.
Suppliers make available numbers that can receive verification messages and surface status metadata to the Provider’s platform.
Provider allocates those numbers to Customers for permitted Brands only (see AUP) and shares revenue with the Supplier whenever a paid allocation or eligible attempt occurs.
The Provider does not transmit or store message content; only Metadata (timestamps, routing/attempt status, assignment windows) is processed.
Supplier represents that it owns the numbers/SIMs or has a legal right to sub-assign them to the Provider.
Contributed numbers are not simultaneously assigned to uninformed natural persons; no personal subscriber’s privacy is compromised.
Contribution does not violate: (a) local telecom/numbering rules; (b) sanctions/AML laws; (c) this Annex and the AUP of the Provider.
The Supplier might need to pass the Provider’s verification.
We offer several easy ways to connect your numbers or SIM cards to our platform. You can choose the one that best fits your equipment or provider setup.
1. Using our connector App. You can install our connector App on your computer, server, or virtual machine. The app links your system (for example, GoIP gateway, SIP trunk, or online SMS inbox) to our platform. It automatically shares technical status information. The app is lightweight and safe to run, you can pause or stop it anytime.
2. Using the API. If you have your own software, you can connect directly through our API. Your system will send simple event messages (for example: when a number is used, when an SMS attempt arrives, or when it’s released). Our system replies with commands such as “pause,” “rotate,” or “recall” to manage traffic.
3. Through an existing cloud provider as a service (CPaaS) account. If you already use a cloud messaging provider, you can link your account. We will read the delivery status from your sub-account. You stay in control – we don't change your settings or use your account to send messages. Each number is tagged inside your CPaaS account so you can track usage easily.
You can contribute any type of number that can receive SMS messages, including: Regular phone numbers (long codes or DIDs); mobile SIM numbers (used in phones, routers, or IoT devices); corporate test or service ranges reserved for QA or system testing; virtual numbers from approved CPaaS providers that support inbound SMS.
You may connect numbers only from countries that are approved (whitelisted) by us. Some regions or Brands are blocked for legal, security, or quality reasons.
Supplier will not solicit Provider’s customers to bypass the platform for any contributed number or materially similar services during the period of cooperation and 6 months thereafter.